Trueplots Real Estate

Frequently Asked Questions

Here are some frequently asked questions, customer enquiries and insights to questions you may like to ask.

01. Tell me more about Trueplots

Trueplots helps registered Real Estate companies, agents, and property owners to list and advertise properties at lower cost while providing a platform that assists millions of people in finding their dream properties worldwide. We are in business because we discovered a need that lots of people globally want to find information about international properties all in one place, and Trueplots is here to fulfill that need.

02. What kind of Properties can I advertise on Trueplots?

You may upload or list any property permitted by the law. You can select from a wide range of property options when uploading your listings.

03. Can I upload Videos & Photos and embed a VR / 360° Video of my Properties ?

Yes! When listing a property, You may upload unlimited videos, floor plans, and photos and embed unlimited VR/360° Videos of your Properties. However, this will be within the limits of your selected listing plan in your account. Click here to view pricing and plans. Please, note that it is always a good idea to upload high-quality Videos and Photos and to keep their sizes minimal at least.

04. How long will my listing stay on trueplots.com?

A listing may stay in your active account on trueplots.com until you delete it after closing or until your listing subscription plan expires. However, You should renew your expired subscription within a 30 days grace period. After the 30 days grace period, you may not have access to manage your listings, although we may not terminate your account so that you may pick up from where you stopped whenever you renew your account subscription.

05. How much does it cost to list properties on trueplots?

You need to subscribe to a plan to list a property on trueplots.com. There are several plans which you may choose. See our pricing page for more details. We offer a free listing trial for two weeks, after which you may pay for any suitable listing plan. Some MLS Listing services will tell you to list your properties for free and then charge you additional fees once you sign up. We do not charge any other additional fees.

06. How do you handle fraudulent listings?

We have zero tolerance for fraudulent listings! To curtail fraud, We will allow only registered property firms, agents, and homeowners to list properties on our platform. If you suspect any fraudulent listing, please report it to us immediately by reaching us at fraud@truplots.com with the ID of the property. We shall investigate untrue or inaccurate listings on trueplots.com and terminate such accounts. We may also report such listings to the appropriate Security agencies. However, Buyers should do due diligence to verify any listing uploaded by a seller before committing themselves financially.

07. How secure is my data on this platform ?

We at Trueplots take the protection of your privacy extremely seriously and go to great lengths to keep it that way. Our Privacy Policy outlines the choices you have about your personal data. We use industry standard of encryption technology when processing your details including transmitting all data securely over HTTPS SSL, We implement secure HttpOnly cookies, Password Hashes and the provision of 2-factor authentication for all user accounts. All user data are securly stored on servers in the United States

08. What are your Official Support Channels ?

Beware of any fraudulent persons who may try to impersonate Trueplots. Trueplots does not engage in property investment schemes with anyone or any entity. Trueplots is a property listing platform. We will never ask for your password or your financial details. Our activities and communication with our customers will be through these official support channels:

Website: https://www.trueplots.com
Email: hello@trueplotsmail.com
Phone: +234 70 350 606 46
Chat Support: Live chat on www.trueplots.com
Tiktok: https://www.tiktok.com/@trueplots
Facebook: https://www.facebook.com/trueplots
Instagram: https://instagram.com/trueplots
Twitter: https://twitter.com/trueplots
Youtube: https://www.youtube.com/@trueplots
Linkedin: https://www.linkedin.com/company/trueplots